We take pride in the quality of our team and on how they render the services we offer to our clients. Below are some client testimonials we would love to share with you. These stories are the testament to our teams’ dedication to providing excellent care.
I met Josephine when she was my physical therapist after I had my hip replacement. She was always upbeat and had a smile on her face. You couldn’t help but feel better. The caregiver that she sent from her agency was very helpful and nice! I personally give her agency 5 stars!
True Family Home Care,
Easy to communicate with the agency and their caregivers. Both management and caregivers pay attention to details of the patient, communicates it to the family. Works around family’s schedule if needed. Experience with dementia patients. Keeps a patient on a schedule. True companionship for your loved one, never leaving them alone. Promotes patients to be active and happy. Everyone who cared for my mom became a part of our family. Thank you!!!
Josephine,
Want to thank you for all the help you and your caretakers have been to our daughter during this difficult time. You responded gracefully to her every need.
I have been working with True Family for some time now, and I am still very happy to be part of this agency. My experience has always been positive — the communication is great, the support is excellent, and I always feel respected and valued.
True Family truly cares about both the clients and the caregivers, and I appreciate the trust, flexibility, and kindness they show every day. I enjoy my work and I’m grateful to continue being part of the True Family team.-S.M.
I am one of the employees of True Family Home Care and I can say that True Family owners, Josephine and Vim, are loving, caring and supportive to their employees. I’m so grateful to be part of their agency. Their kindness is always appreciated, and I want to say thank you again.
True Family’s client-centered home care services is genuinely their unique value proposition, and this translates to the level of empathy, competence and accountability they expect from their Caregivers. Working with Josephine and Vim has allowed me to care for and build meaningful relationships with clients. Emphasis is given on strengthening knowledge, skills and attitudes as Caregivers to help our clients achieve their goals. It is truly inspiring to be a part of a purpose-driven agency that prioritizes people and positive impact above everything else.
Working for True Family Home Care as a caregiver has been a meaningful experience for me. It taught me patience, compassion, and the importance of being there for someone who needs support. I’m grateful for the moments of connection and the chance to make a positive difference in someone’s life.
My name is Omobola.
I started working with True Family Home Care May 2025.My experience with the agency has been excellent. Their pay is great. Josephine and Vim maintain consistent communication. They are always quick to address any concerns. l feel valued as part of the team. l appreciate their professionalism. Great agency to work with.
I had the pleasure of working with True Family Home Care, and their professionalism truly stands out. They are dependable, have great communication, and are always willing to go the extra mile. Whether working independently or as part of a team, they bring commitment, integrity, and consistent quality to everything they do.
True Family Home Care provided tremendous support & comfort for my beloved sister. Josephine and her team were more like family during a very vulnerable time in our lives. I am grateful for the hospital visits Josephine and Vim made and the friendship they showed my sister. I can’t say enough good things about True Family Home Care.
This agency was a true blessing for our family. They carefully matched my mom with a compassionate, dependable caregiver who has made such a positive impact on her daily life. The team is professional, responsive, and genuinely caring. We are so grateful and highly recommend them.
The quality of care that I have been receiving from True Family Home Care has been exceptional. Administrators Josephine and Vim and their caregivers are very compassionate and professional. They treat me and my family like their own. I am thankful for them and their services
Josephine and Vim from True Family Home Care consistently go above and beyond to meet our family’s needs. They are professional, compassionate, and truly dedicated to providing the highest level of care. Our caregiver is attentive to our mother’s needs and always treats her with kindness and respect.
True Family Home Care continuously strives to improve and ensure that our mother is comfortable, safe, and well cared for. We are incredibly grateful for their commitment and highly recommend their services.
Want to thank True Family Home Care for all your help during my recovering from a bad fall. Recommend you to everyone.
We needed caregivers for my father-in-law and contacted Josephine. We had 24-7 care and couldn’t have been more pleased. My father-in-law was extremely happy with his caregivers. The price was better than competition and the care was the best!! I highly recommend Josephine, Vim and their team for your loved ones. You will not be disappointed!!
I want to thank True Family Home Care for all your help during my recovery from a bad fall. Recommend you to everyone.
We needed caregivers for my father-in-law and contacted Josephine. We had 24-7 care and couldn’t have been more pleased. My father-in-law was extremely happy with his caregivers. The price was better than the competition and the care was the best!!
I highly recommend Josephine, Vim and their team for your loved ones. You will not be disappointed!!
I enjoy working for True Family Home Care. This company treated me as a part of the family. They give outstanding pay and they pay their employees on time. Thank you, True Family!
True Family Home Care definitely has competence, care, and compassion. And my caregiver Gary is absolutely wonderful. I would definitely recommend True Family Home Care to anyone who needs their service. They are absolutely fabulous!